The workplace is changing in ways we would have not imagined a year ago – remote work is becoming normalized alongside the office. How do we lead both with the same high level of engagement and productivity?

The Twelve Tools of Distributed Decision-making help us build Distributed Decision-making (DDM) Teams, both in the office and remotely, that function better than when they had a traditional manager over them. And managers learn how to rejoin the team and distributed the decision-making based on skills and expertise, not hierarchy.

Managers have reports. Leaders have followers. The DDM Tools present a new, simple way of organizing that develops leadership in every corner of the organization. DDM Teams function better, with clearer roles and responsibilities, and mapped processes with achievable metrics.

Rehumanizing the Workplace presents the DDM Toolkit with templates and easy to follow steps to implement each of the 12 tools, along with slide decks that help explain the story of DDM Teams and how to build them. Companies with up to 75,000 team members are operating in the Participation Age with DDM Teams and no traditional management of people. You can, too.

1. Business Beliefs/Culture

Clear, guiding values, vision, and mission are the foundation of any great company. What are yours? Are they strongly held and widely shared? We’ll show you how to get everyone to embrace them and live them out in every decision.

2. Leader-Leader

Some leader are strategic. Some are tactical. But we’re all leaders. I lead you in my areas of expertise, and you lead me in yours. We give you the tools to help everyone learn how they lead from their strengths, without imposed hierarchy.

3. Distributed Decision-making Teams

Learn how to apply Leader-Leader to building DDM Teams that make decisions locally, where they will be carried out – never in a vacuum, but in collaboration and community with other teams and strategic leadership. Eliminate the Management Tax, the Disengagement Tax, and the Restaffing Tax by building DDM Teams.

4. Two-Step Decision-making

The simplest, most elegant process for making decisions you will ever embrace. Never make another decision in a vacuum or miss the input of those who are affected by a decision, and do it without prolonging the decision-making process. Two-step decision-making is the best communications tool you will every adopt.

5. Peer-Led Kudos Programs

One of the most important things we can do is recognize people, yet it is one of the lowest priorities of a manager. We teach a simple system of peers recognizing peers, which is more effective than having managers do it. A great place to start when building DDM Teams.

6. Freedom Mapping

What is the highest and best use of everyone’s time and talents? What if you could replace cumbersome operating manuals and job descriptions with an elegantly simple system that frees everyone to embrace their highest and their best? Clear roles, responsibilities, metrics, and even results-based incentives are possible with Freedom Mapping.

7. Metrics Tied to Maps

Every process should start with defining the Result Desired, and then build around that. When we measure things and report them back to people, productivity improves exponentially. We give you a simple process to do just that.

8. Peer Recognition Surveys

Performance reviews are not only unhelpful, they actually reduce performance. This tool teaches peers to recognize peers for positive performance, and in the process, improve weak performance. Positive reinforcement is key to improving human behavior. This system gives you the process to do that, with more trackable documentation of performance than any other system.

9. Results-Based Incentives

Bonuses are traditionally tied to nothing and are received with no attachment to performance that deserves recognition. We replace whimsical, subjective bonuses that do not recognize great performance, with incentives tied directly to that performance. Give everyone the opportunity to drive income, and watch performance skyrocket.

10. Commitment Letters

Want permanent change? Ceremony, ritual and habit are the key to making that happen, and signing a physical document is the start. We’ll show you why and how to create Commitment Letters, and how to develop simple ceremonies rituals to create lasting change.

11. Four-Step Training/Mentoring

Training usually consists of pulling your best producer off their work and having them wing their way through it. This tool shows you how anyone can train using Freedom Maps and a simple 4-Step process, and how to mentor new people so that they hit the ground running.

12. Reverse Hiring

We teach you how to demote old Factory System hiring priorities and start hiring for attributes needed in the Participation Age. Do you want to hire people you’ll never have to manage, and get the wrong people to quit before you even hire them? We’ll give you the nine steps. A game-changing practice for any business.


The perfect companion to the book, and a structured approach workbook approach to implementing DDM Teams Tools, templates and step-by-step instructions for reorganizing in a way the supports and promotes both remote and in-office teamwork.


We can also pair you up with one of our DDM Facilitators to take you through the process – email us at and we’ll get right back to you.
The purchase price of the toolkit will be applied to our DDM business advisory.

Claim you free chapter now or purchase your copy of Rehumanizing the work place now.